Aide/en

URGENT - I have lost my DSBrowser™ key / My Double Level Authentication USB device

If you lose the DSBrowser™ USB device on which the double authentication is activated:

- Contact our customer support at: support@dsbrowser.com

- Indicate your license number as well as, surname, first name, telephone number and date of birth.

- Customer support will ask you your secret question. If you reply correctly, customer support will deactivate the double authentication. No one will be able to steal your identity.

You can then ask for a new username and password in order to regain access to DSBrowser™.

Sommaire

Understand DSBrowser™ - Right to anonymity

When you walk in the street, you do not have to show your identity, say what you are doing, what you want, where you live and you do not have to look at every advertisement on your journey.

When you pay with a credit card in a shop, you do not have to describe your tastes to the sales person. The right to anonymity on the web allows you to browse freely and avoid any person trying to use your identity or related information. DSBrowser™ allows you to be anonymous on the web. You can:

- Download software you have purchased without giving out information about yourself.

- Watch a video without saying who you are.

- Use any application online without letting the web site gather your behavioral information.

- Decide which advertising can appear on your screen.

The respect of the right to anonymity stops at the border of Blacknet / Deep Web, from there on, content may be illegal. DS Browser™ can relay any information to the authorities that they require in a judicial case.

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Understand DSBrowser™ - DSBrowser™ navigator

DSBrowser™, spearhead of our offer, has been created to block the approach of any undesirable software. The DSBrowser™ navigator receives all the latest updates directly and exclusively from the DSBrowser™ servers. It is the only entry point to your DSBrowser™ Cloud. Between your navigator and your Cloud, between your navigator and our servers, every exchange of data takes place in a secured tunnel. You can browse in a protected bubble and do it in a “look and feel” which is unique, elegant and relaxing. It’s the end of all characterless browsers.

Free internet browsers

Internet browsers are the weak link when it comes to confidentiality on the web. Did you know that? The value of a search for the main search engines is the gathering of qualified information on the user, their tastes, their connections etc. It is through the browser that this gathering is done, without you knowing. The enemy is already within!

If it’s free on the internet

Free browsers, free search engines, free applications … the “free” approach is everywhere on the internet. Free of charge is presented as being beneficial to the user, but it would be naïve to think that so many advantages meant nothing in return! Free does not rhyme with selflessness. The systematic gathering of browser data, when it is not input data, allows, after selling to e-commerce agents, behaviorial targeting and personalised marketing. It is the bartering of your personal data, which is an invasion of your private life.

Browser infection

Abnormally long times to download pages, multiple openings of websites which have nothing to do with your search, useless toolbars and plug-ins, inconvenient popping-up of advertising… the diagnosis is simple: your internet browser is “infected”! Anti-virus software, blogs and forums offer you different ways to clean your browser… we prefer to go to the root of the problem. The DSBrowser™ navigator has been created to block any approaches from undesirable software. And we have no commercial reasons to accept them as we refuse to sell on any of your browsing data. Do the test on an “infected” computer where browsing is a nightmare: plug in your DSBrowser™ USB device (key, hard drive or flash memory) and connect: you will rediscover normal browsing speeds and will be rid of most of the unwanted things that spoil your life. There’s no need to buy a new computer to go on the web.

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Understand DSBrowser™ - Anonymous and Invisible

Secure Tunnel

The communication between your DSBrowser™ and your Cloud on our servers is encrypted with the TLS v1.2 Protocole and a RSA AES 256 Bit algorithm integrated into the DSBrowser™. The security certificate is validated at every launching of the browser. All the data exchanged with your Cloud space will, as a result, be inaccessible and undecipherable by a third party.

While you browse, you can choose to hide your IP address, as it will be one of our servers’ IP addresses which appears, thus preventing any of the sites you visit from retracing the link to your computer, and so identify the websites you have visited during your browsing session.

Secure webmail

A webmail allows you gain access to your messaging service from an internet browsing service, without having to go through the existing software on your computer (Gmail messaging, Hotmail, Yahoo mail etc…). With our integrated system, your webmail will travel exclusively through the secure tunnel between your DSBrowser™ navigator and our servers.

Thanks to VPN, your data is encrypted.

Thanks to VPN, datas are encrypted.

Secure and anonymous streaming

No matter which site you visit to stream your videos, the confidentiality of your browsing is systematically assured by using the secured tunnel of your DSBrowser™ and our servers. You can increase it by activating the anonymous browser options: IP address masking, browser masking, secure erase of your data.

Thanks to VPN, your data is encrypted.

Thanks to VPN, datas are encrypted.

VPN – Virtual Private Network

The DSBrowser™ VPN puts in place an encrypted tunnel for every internet connection – and any internet-based software (surf, email, VoIP, P2P, games…) - from your computer, so that all data exchange while using DSBrowser VPN™ is anonymous and undecipherable. The tunnel includes the authentication with its DSBrowser™ certificate and use of the TLS v1.2 and AES 256 algorithm for an encryption of data.

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Understand DSBrowser™ - Browser masking

To take your anonymity further, you can choose to hide your DSBrowser™ identity from any of the websites you visit. However, certain sites only work with specific browsers and will refuse the connection when you approach them as a DSBrowser™ or an unknown browser. To resolve this problem without losing your anonymity, DSBrowser™ allows you to browse using the identity of another browser, which you can choose from a list of some of the leading browsers.

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Understand DSBrowser™ - Blocking advertising

When you activate the advertising blocking option, tens of thousands of links will be analysed before displaying the desired web page in order to delete as many advertising as possible. This will result in a much more relaxed visual experience.

Our servers are configured to treat a massive number of actions. The blocking lists are updated daily.

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Understand DSBrowser™ - Secure erase

What happens if you do not delete the live memory from your computer. The content of live memory is not deleted even if the memory component is taken from the motherboard, especially at low temperature. The fraudulent recovery of your data in the live memory, especially that of USB devices (key, hard drive, flash memory), is possible even when the user session is locked or when the computer is in sleep mode.

When you carry out any action with DSBrowser™ , you will be able to securely erase all your browsing data in your live memory as soon as you finish your session. Your browsing window will close and all the displayed data will disappear, for example, as soon as you disconnect the USB device (USB key, external hard drive, flash memory). You can activate the secure erase on your Dashboard tab. You can also carry out immediate secure erase while you browse in the Surf tab.

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Understand DSBrowser™ - Connection logs

When you browse through the internet each click on a link gives an order to the server of the website you are visiting. These orders are sent to a connection journal also called a “log file”. When you browse anonymously using DSBrowser™, the logs resulting from your clicks are not sent to the websites you are visiting, but to the DSBrowser™ servers, which will manage the logs as they arrive. The requests transmitted from the DSBrowser™ servers to the sites you have visited will prevent them from identifying you directly.

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Understand DSBrowser™ - Double Level Authentication

With the AGILE package, your USB key (or any other USB device) becomes a DSBrowser™ key with a Double Level Authentication.

This method of authentication when connecting has been created from the standards imposed by the banking sector.

In order to connect with DSBrowser™ AGILE, 4 factors are required:

This method of authentication when connecting has been created from the standards imposed by the banking sector.

In order to connect with DSBrowser™ AGILE, 4 factors are required:

- Key in your login

- Then your password

- DSBrowser™ identifies your user license

- Then reads the internal code of your USB device, every 500 milliseconds throughout your browsing session.

The connection is only possible when these 4 factors concur and correspond to your personal user data.

Take out your USB device, the browsing window disappears instantly leaving no visible trace on the computer screen.

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Understand DSBrowser™ - Secure nomadicity with a USB key

Download DSBrowser™ on a USB device and enjoy secure nomadicity. You can surf anywhere in complete security:

- You can launch DSBrowser™ on any computer (hotel, cyber-café etc...) thanks to the USB key.

- No default registering on the hard drive, no history, there isn’t a single trace of your browsing left on the computer you are using with the DSBrowser™.

- Your favourite websites, logins and passwords are all kept safely on your secure Cloud in order to avoid any viruses, phishing, or loss of data. You can even consult websites directly from your Cloud. A unique DSBrowser™ option.

- All your sensitive or confidential data can be stored and archived on the Cloud. None of our data storage servers are under American legislation.

If you have installed DSBrowser™ on a USB device for a nomadic use, we recommend you activate it as your Double Level Authentication device.

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Understand DSBrowser™ - The DSBrowser™ Intelligent Cloud

DSBrowser™ has developed an expert technology for the transfer of data from a computer to the Cloud. Every transfer is encrypted in order to guarantee secure exchanges. The packets are controlled and validated before integration.

Synchronisation is indispensable when you share the access to certain documents in your Cloud with other DSBrowser™ users (e.g. in a company or family). Each time a document which is stored on the DSBrowser ™ Cloud is modified by a user, it is automatically updated for each user with access authorisation. Each modification is time-stamped.

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Understand DSBrowser™ - Our infrastructures – Location of our servers

All our data-storage servers are under European Legislation, none are located in the United States. In order to enhance the privacy of your connections, our Proxies and VPN servers are located in several countries across the world, among which the United States.

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Understand DSBrowser™ - Our infrastructures – Availability of our servers

We pledge to do everything possible to guarantee the permanence, continuity and quality of our services, which are available 24hrs a day, 7 days a week. However, it is possible that, exceptionally and for a very short time, we have to suspend access to our servers either for maintenance or improvement purposes.

You can consult the status of our services directly on the Dashboard tab, by clicking on the icon “Servers status” on the drop down menu.

The availability of our network is measured at 99.9%. DSBrowser™ has a bandwidth of 500Mbps minimum up to 3Gbps.

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Understand DSBrowser™ - Our infrastructures – In case of an incident on our servers

DSBrowser™ has a team of engineers in its data center 24hrs a day, every day of the year. A monitoring system (ICMP) constantly looks over the servers. If an incident is detected we can intervene immediately.

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Understand DSBrowser™ - Load balancing

We use load balancing techniques to distribute the traffic and data of our customers on our servers to optimise bandwidth as well as storage space, while guaranteeing the connections to our servers.

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Understand DSBrowser™ - Security - Poodle Free

Our servers are Poodle free and can block any man-in-the-middle intrusion. The encrypted exchanges between your DSBrowser™ navigator and our servers cannot be deciphered. See it yourself.

- Go on to the website http://poodlebleed.com/

- Type in www.dsbrowser.com in the domain field instead of “example.com”

- The total protection of DSBrowser™ is confirmed by the message which appears “This server, dsbrowser.com, does accept SSL3.0 connections and thus is not vulnerable to Poodlebleed”

Our secure tunnel comprises authentication with the DSBrowser™ certificate, use of the TLSv1.2 protocol and a AES256 effective bits algorithm for the encryption of data.

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Packages – How does it work? What happens when my package has expired?

Your package is activated the moment your payment for AGILE package has been accepted and, for the FREE package, as soon as you register.

Each package gives you the right to a certain bandwidth capacity for Anonymous and Invisible browsing expressed in giga-bytes or Gb and to a storage capacity on your secure Cloud, expressed in giga-octets or Go.

When your package has expired:

- You may keep all your files and documents as well as the functions that your package gives you access to, for as long as you like;

- You can continue to browse with DSBrowser™ for as long as you like;

- You will no longer have access to Anonymous and Invisible browsing.

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Packages – Discover DSBrowser™ with DSBrowser™ FREE

With the FREE package you can try out DSBrowser™ Anonymous and Invisible browsing free of charge for 3 months, with 1 Gb of bandwidth per month. As soon as you have used 1Gb of bandwidth in a month you will no longer have access to the control of Anonymous and Invisible browsing.

With DSBrowser™ FREE you will also have your own personal Cloud onto which you can store limitless internet links and URL addresses. However, the FREE package Cloud does not provide all types of storage. You can only store your internet links but not your documents, images, videos or sound files. You can however have access to the files and documents that other DSBrowser™ users have decided to share with you in a secure manner.

After 3 months, if you wish to continue taking advantage of Anonymous and Invisible browsing, VPN, and have Cloud space for storage and all Cloud functions, you can subscribe to the AGILE package.

The DSBrowser™ FREE package can only be used once by a user.

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Packages – AGILE - THE DSBrowser™ package

With the AGILE package you can take advantage of every DSBrowser™ function:

- You can activate the Double Level Authentication on every USB device for your DSBrowser™ connections.

- If you are operating at home, you can activate automatic opening if and when you wish without having to type in your username and password for each connection, as our servers check a physical code of the computer you have chosen to use under Double Level Authentication.

- Anonymous and Invisible browsing in the encrypted DSBrowser™ tunnel, with unlimited bandwidth, which includes IP address and browser masking, blocking of advertising, secure erase of your data and, last but not least, VPN. You can download, stream videos, buy online and exchange emails in total security.

- The Intelligent Cloud with all its functions of storage and secure sharing with other users. DSBrowser™ offers you 1.0 Go of intelligent Cloud space for life with each month you subscribe to the service.

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Install and activate DSBrowser™ - Installation requirements – Which systems are compatible with DSBrowser™

DSBrowser™ functions with the following operating systems:

- Microsoft Windows: Vista, 7 and 8, Not guaranteed for XP.

- Apple MAC OS 10.7 and higher.

This is, of course, only relevant if the original operating system is virus free and has its security certificates. Check that your computer operating system is compatible.

Antivirus: Certain antivirus softwares could block the use of DSBrowser™. We advise you to verify the configuration of your antivirus and authorise the launching of DSBrowser™.

Firewall: Certain Firewalls could block access to DSBrowser™. In this instance, you will not have the authorisation to access your secure Cloud. Refer to your network administrator or change the parameters of your Firewall in order to allow access to the DSBrowser™ port communication.

For more details, don’t hesitate to contact our support line support@dsbrowser.com.

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Install and activate DSBrowser™ - Setting up DSBrowser FREE for the first time

There are 7 steps to install DSBrowser™:

1. Download the installation program If your computer operates under Windows, click here: https://www.dsbrowser.com/download/DSInstaller.exe

If your computer operates under Mac: click here: https://www.dsbrowser.com/download/DSInstaller.dmg

2. Click on the DSInstaller icon to launch the loading and installation of DSbrowser™

DSInstaller

3. With each installation screen, click on “Next” or “Continue”

welcome

Folder selection

Module selection

Downloading from Internet

Installation

Automatic run

4. Once the "Activate DSBrowser FREE" screen appears: click on "Continue", as you don't have yet a user licence.

I d'ont have de licence

Enter your Email

5. Type in your email address, an email will immediately be sent to you, with your DSBrowser FREE user license number, then click on "Continue".

Fill fields & Confirms TCU

6. Type in your License Number that has been sent to you by email, then click on "Continue".

7. Fill in the form and accept DSBrowser™ Terms and Conditions, then click on "Activate": DSBrowser™ is automatically launched and the surf tab is open. Installation is completed !

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Install and activate DSBrowser™ - Setting up DSBrowser AGILE for the first time - Buying AGILE on dsbrowser.com

Follow the instructions below if you have bought a DSBrowser™ AGILE package from our website dsbrowser.com:

1. Download the installation program

The installation program, as well as your user license number, are available;

- in the order history of your dsbrowser.com account,

- and in the email you have received.

If your computer operates under Windows, click here:

https://www.dsbrowser.com/download/DSInstaller.exe

If your computer operates under Mac, click here:

https://www.dsbrowser.com/download/DSInstaller.dmg

2. Click on the DSInstaller icon to launch the loading and installation of DSbrowser™

3. With each installation screen, click on “Next” or “Continue”

4. Once the "Activate DSBrowser" screen appears: type in your user licence, then click on "Continue"

5. Fill in the form and accept DSBrowser™ Terms and Conditions, then click on "Activate": DSBrowser™ is automatically launched and the surf tab is open. Installation is completed !

Now you can have full access to your DSBrowser™ environment.

Click on "?" in any DSBrowser™ tab to access online help.

Once connected with your AGILE package, you can:

 Activate Double Level Authentication. Connect a USB device (USB key, External hard drive or Flash memory) to your computer, then go to the “Dashboard” tab, the box “My package”, and then to the line “Double authentication” , and click on “Activate”.

 Choose automatic opening of DSBrowser™, you can now access DSBrowser™ without having to register your username and password at each connection. Go to the Dashboard tab, then on the line “Auto connection”, click on “Activate”.

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Install and activate DSBrowser™ - Setting up DSBrowser AGILE for the first time - Shift from FREE to AGILE package

You already have a FREE package and wish to shift to DSBrowser AGILE. You can do this directly from DSBrowser software:

- You already have a dsbrowser.com account: in the Dashboard tab / My package, on the line "I have a dsbrowser.com account", type in your password, and click on "Update, then on the line "Package", click on "Renew", choose duration of your AGILE package and click on "Add to cart". You can pay by credit card or Paypal.

- You don't have a dsbrowser.com account: on the line Www "I don't have a dsbrowser.com account", click on "Create", you gain direct access to our website dsbrowser.com, then type in your email address, click on "Create your account" and follow the steps. Once your dsbrowser.com account is created, refer to the previous paragraph to upgrade to an AGILE package.

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Install and activate DSBrowser™ - Renew AGILE package from DSBrowser™ software

You already have an AGILE package and wish to renew it directly from DSBrowser software:

- In the Dashboard tab / My package, on the line "I have a dsbrowser.com account", type in your password, and click on "Update, then on the line "Package", click on "Renew", choose duration of your AGILE package and click on "Add to cart". You can pay by credit card or Paypal.

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Install and activate DSBrowser™ - Re-installing DSBrowser™ when your package is already activated

If you have already activated your account and wish to move on to a new installation on a computer or USB device (e.g. USB key), all you have to do is to go through the steps of the installation process described above, type in your license number and click on Continue.

Sign in

You will be connected directly to the connection window, without having to fill in your user profile details again.

Sign in

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Install and activate DSBrowser™ - Nomadicity – Install DSBrowser™ on a USB key

How to install DSBrowser™ on every type of USB device (e.g. USB key):

- Copy the DSInstaller ™ installation software onto the key.

- Click on DSInstaller™ to start the installation.

- Specify the USB device path that you have chosen (e.g. F:\DSBrowser).

- One of the installation windows will display the preselected components to install.

- When the “Activate your account” window appears, type in your license number and:

If you have already installed DSBrowser™ on your computer, click directly on the link “Already connected? Connect…”

If you haven’t yet installed DSBrowser™ on your computer, follow the first installation instructions above.

- Once the installation process is completed, you can now use your USB key on any computer you like, PC in Windows or Mac.

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Install and activate DSBrowser™ - Different DSBrowsers™ on the same computer, it’s possible!

DSBrowser™ twice icon

With one single DSBrowser™ license, several USB devices on which DSBrowser™ is already installed can, from different computers, gain access, one after the other to the Cloud of that license with the username and password of that license. And so, for example, with one license, each member of the family can have their own DSBrowser USB key and have access one after the other, from different computers to the family Cloud.

This also means:

- It is not possible to surf on the web with several USB devices which are under the same license.

- Two DSBrowser™ activated under the same license cannot have access simultaneously to the same Cloud. - Only one session at a time is possible with a unique license number.

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Install and activate DSBrowser™ - I have downloaded DSBrowser™ but I can’t find the DSInstaller program

If you cannot find the DSInstaller program in the DSBrowser™ directory where you downloaded the application, go back to the online shop https://www.dsbrowser.com/ and click on the download link.

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Install and activate DSBrowser™ - Using DSBrowser™ in Windows XP

The Windows XP platform is no longer supported by Microsoft, nor by our services. Nevertheless, DSBrowser™ does function under Windows XP, without guarantees.

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Install and activate DSBrowser™ - I can’t install DSBrowser™ on my Apple Mac

DSBrowser™ functions from the versions 10.7 and above.

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Using DSBrowser™ - Dashboard tab

The “Dashboard” tab allows you manage all your personal data from one place as well as your package and community. You can also manage the way you wish to surf the internet, choosing a combination of the browsing options best suited to you depending on the sites you visit.

The Dashboard tab is permanently open in DSBrowser™. You can gain access to it from any browsing window by clicking on the icon which is situated on the right of the address bar.

Don’t hesitate to modify your own browsing options in the case that access to certain websites is restricted or blocked all together.

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Using DSBrowser™ - Dashboard tab - My navigation – Anonymous and Invisible

On the line “Anonymous and Invisible by Proxy” click on “Yes” and your IP address will be hidden from any of the sites you visit. Only the address of the DSBrowser™ proxy will be displayed to the sites you visit.

To browse with your real IP address, click on “No” on the same line. Equally, you can activate or deactivate “Anonymous and Invisible” by clicking directly on the icon .

You can choose the proxy server and the country in the dropdown menu.

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Using DSBrowser™ - Dashboard tab - My navigation – Hiding browser

On the line “Hiding browser” , click on “Yes” and all the sites you visit will be unable to identify that you are browsing with DSBrowser™.

If you have chosen the browser masking option, you can go further: on the line “Mask as” , select from the dropdown menu how you wish to appear when you visit websites. Appearing as another browser can give you access to websites which would otherwise refuse access to browsers they don’t recognise, while all the time not showing that you are using DSBrowser™.

Click on the icon and a tab will appear showing:

- The name of the browser as it appears to the site you are visiting. If you have not activated the masking option, the sites will identify you as DSBrowser™. If you have activated the masking option, the sites will identify you under the appearance you have chosen to use instead (There will be no browser identification if you have selected the “Invisible” option).

- The IP address as it appears to the site you are visiting. If you have activated the “Anonymous and Invisible” options, your real IP address will be hidden from any of the sites you visit, showing only the IP address provided to them by DSBrowser™'s Proxy.

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Using DSBrowser™ - Dashboard tab - My navigation – Ad blocking

On the line “Ad blocking” click on “Yes” to activate the blocking of advertising option, according to a daily updated list. To deactivate this option, click on “No”.

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Using DSBrowser™ - Dashboard tab - My navigation – Secure erase

On the line “Secure erase” click on “Yes”, all the data contained in the live memory of your computer concerning your DSBrowser™ session, will be immediately and definitively deleted at the end of the session, as well as all the information registered in the “Downloads” directory of your computer. To deactivate this option click on “No”.

The secure erase has no impact on keeping the history of sites visited.

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Using DSBrowser™ - Dashboard tab – My navigation – Save browser history of websites visited

On the line “Save browser history for” , you can choose from the dropdown menu to have no history of websites visited or to choose how long you keep the history, from one hour to one month.

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Using DSBrowser™ - Dashboard tab - My navigation – My downloads

Click on the icon , your downloading directory will automatically open using your computer finder system. There, you will find all the downloads from the sites you have visited or from the Cloud.

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Using DSBrowser™ - Dashboard tab - My VPN

The DSBrowser™ VPN encrypts every internet connection – and any internet-based software (surf, email, VoIP, P2P, games…) - from your computer.

From the Dashboard tab / VPN menu, you can manage all the encrypted browsing parameters with the DSBrowser™ VPN you choose.

How to install DSBrowser™ VPN on your computer (3 steps for a one-off installation):

1 – On the line "Encrypted tunnel driver", click on "Install" and validate each request for its setting-up.

Click Install

Tap Windows Setup

Agree

Install

Enable

Next

Encrypted tunnel On

2 – On the line "Administrator mode", click on "Activate" to give your DSBrowser™ administrator rights on your computer.

3 - On the line "PC Anonymous & Invisible", choose the VPN server and the country, then click on "Connect". Your DSBrowser™ VPN is now operating !

On the line "Automatic VPN Connection", click on "Activate", VPN will be launched automatically each time you connect to your DSBrowser™.

On the line "Your public DSBrowser address", click on "Consult", a new tab opens automatically and displays the IP address that the VPN has associated with your computer.

- All the internet-based applications of your computer (surf, email, VoIP, P2P, games…) have now but one IP address, which is the address of the DSBrowser™ VPN you have selected.

- As regards the internet connections you make from DSBrowser™, the IP address displayed to the sites you visit is the one of the DSBrowser™ VPN you have selected, unless it is the one of a Proxy, in case you have activated the "Anonymous & Invisible" in the Dashboard tab / My navigation.

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Using DSBrowser™ - Dashboard tab - My package

The first line will show details of your package, how much bandwidth in Gb you have used compared to how much you are allowed within your package (Bandwidth is unlimited on AGILE package) and the dates of the beginning and end of your package. When your package has expired, click on "Renew", a new tab opens automatically at the dsbrowser.com website. Then you can buy a new package.

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Using DSBrowser™ - Dashboard tab – My package - dsbrowser.com account

What's the use of your dsbrowser.com account:

- Access to your orders and your licenses;

- Renew your package, buy a new package.

On the line Www:

- « I have a dsbrowser.com account": your login (your email address) is already displayed, type in your password. Attention ! The password you have chosen for your dsbrowser.com account pay be different from the one you have chosen to connect to your DSBrowser™ application. Click on "Update" if you have modified your login and/or password.

- "I don't have a dsbrowser.com account": click on "Create", you gain direct access to our website dsbrowser.com, then type in your email address, click on "Create your account" and follow the steps.

If you have forgotten the password to yout dsbrowser.com account, click here: https://www.dsbrowser.com/en/forgot-your-password

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Using DSBrowser™ - Dashboard tab - My package–Cloud space used

The storage space you have used on your DSBrowser™ Cloud , is shown in Go and compared to the storage space you are entitled to.

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Using DSBrowser™ - Dashboard tab - My package – Double Level Authentication: How to activate / deactivate

With the Double Level Authentication offered with the AGILE package, you get the best of DSBrowser™. How do I activate it?

- Connect your USB device (USB key, External hard drive or Flash memory) to your computer.

- Go to the “Dashboard” tab, the box “My package”, and then to the line “Double authentication” , and click on “Activate” which will hence be labeled “Deactivate” (To deactivate the double authentication, just click on “Deactivate”)

- Your USB device becomes a DSBrowser™ device with double level authentication at the next connection.

- At the next connection with DSBrowser™, when you type in your username and password, a padlock will appear on the left of the “Connection” button. This padlock reminds you that Double Level Authentication mode is activated.

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Using DSBrowser™ - Dashboard tab – My package – Double authentication – How to change your USB key (or other USB device)?

- Connect your two USB devices (old and new) to your computer.

- Go to the “Dashboard” tab, the box “My package”, then to the line “Double authentication” . Click on the “Change” button.

- A pop-up window will appear. Select the USB device of your choice and then click on “Apply”.

- Your change of USB device with Double Level Authentication will be effective as of your next DSBrowser™ connection.

- At the next connection with DSBrowser™, when you type in your username and password, a padlock will appear on the left of the “Connection” button. This padlock reminds you that Double Level Authentication mode is activated.

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Using DSBrowser™ - Dashboard tab – My package – Auto connection

On the line “Auto connection” , the name of the computer you are using appears in red letters. On the same line, click “Activate”, you can now access DSBrowser™ without having to register your username and password at each connection, as long as your Double Level Authentication USB device is connected. This option is deactivated when you use DSBrowser in nomad form (unless the USB device on which DSBrowser is installed is also the Double Level Authentication you have specified). It will reactivate when you reconnect to your computer.

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Using DSBrowser™ - Dashboard tab – My profile

Go to the box “My profile”, on the line “Account information” click on the red button where your username appears or on the icon . A pop-up window with all your personal details will automatically open. You can change your data, (except for the login and license number) whenever you wish.

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Using DSBrowser™ - Dashboard tab – My profile - Verification of your email address

Why do we have to verify your email address? This is for your safety, because only a valid email address allows you to:

- Share your documents with you contacts in your DSBrowser™ Community;

- Sponsor your friends to make them join the DSBrowser™ Community;

- Receive information about upadtes and maintenance of DSBrowser™.

How to allow DSBrowser to verify your email address ?

- All you have to do is click on the confirmation link in the email we send you, then, in the Dashboard tab / My profile, on the line "Email", click on "Send again".

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Using DSBrowser™ - Dashboard tab – My profile – My sponsorhip code

On the line "My sponsorship code", you will find your sponsorship code and the number of friends you have yet to sponsor to win a 3 months AGILE package.

Your sponsorship code is the code that will appear in the email sent to the persons you sponsor. They'll have to type it in the Dashboard tab / My community, so that you can win the 3 months AGILE package.

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Using DSBrowser™ - Dashboard tab – My profile – Session notification email

In order to enhance the security of your connections, we can send you a notification email each time you connect to your DSBrowser™.

To activate or deactivate the automatic session notification emails, go to the box “My profile”, on the line “Account information” click on the red button where your username appears and the pop-up window with all your personal details will automatically open. Just tick or untick the “Send a notification email”.

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Using DSBrowser™ - Dashboard tab – My community – Manage your community

Click on the icon “Manage your community” , the tab “Community” will open automatically.

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Using DSBrowser™ - Dashboard tab – My community – Invite your friends

Click on the icon “Invite your friends” , a pop-up window will appear. On the first line, type the email addresses, separated by commas, of the friends you wish to invite to be a part of your secure DSBrowser™ community: then click on “invite”. Any invalid email address you may have typed will appear on the second line. Go back to the first line, type the correct email addresses and click on “invite” again.

Each person you invite will immediately receive an email from DSBrowser™ with a download link informing them that you wish to share all or a part of your data with them, and your sponsor code. For obvious security reasons, the total or partial sharing of your Cloud is only possible with another DSBrowser™ user.

Win 3 months VPN service by sponsoring 3 friends

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Using DSBrowser™ - Dashboard tab – My community – Sponsor code

When a DSBrowser™ user has invited you, enter the code of your sponsor (which has been sent to you in the invitation email) in the white box on the line “Sponsor code”, and click on the “Validate sponsor” button.

Then you help your sponsor winning a 3 months AGILE package.

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Using DSBrowser™ - Dashboard tab – Clock

Situated on the left of the “Dashboard” tab is the clock indicating the length of your current session.

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Using DSBrowser™ - Dashboard tab – Help online

To gain access to help online, go to the “Dashboard” tab and click on the icon situated in the left hand side section.

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Using DSBrowser™ - Dashboard tab – Servers status

To consult the status of our servers, go to the “Dashboard” tab and click on the icon situated in the left hand side section. A tab indicating the status of the DSBrowser™ servers will open automatically. The situation of the site, services and proxies, maintenance programs and other service messages will be shown in detail here.

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Using DSBrowser™ - Dashboard tab – Security level

The icon situated in the left hand side section will indicate the level of security of your internet browsing by way of colour and as a result of the choices you have made among the options of “My Navigation”. 5 levels of security are shown from the weakest (grey) to the strongest (red).

The browsing bar of the “Surf” tab copies this icon with the corresponding colour.

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Using DSBrowser™ - Dashboard tab – Virtual keyboard

Click on the icon in the left hand side section, the virtual keyboard appears on the screen (shortcut F1). You can type in whatever you need to, e.g. your access codes to your bank account.

By using the virtual keyboard rather than the physical keyboard, you are protected against keyloggers.

To see how drag and drop your access codes on an internet page (such as online bank), consult:

Using DSBrowser™ - Surf tab – Browser clever - Drag and drop your access code to a website instead of typing it in

To shut the virtual keyboard, click on the X in the upper right hand side of the virtual keyboard.

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Using DSBrowser™ - Cloud tab

With the Cloud tab, you can manage any item you store on our servers (files, folders, URLs): upload from your computer to DSBrowser™, download to your computer from DSBrowser™, manage read/write authorisations, manage metadata.

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Using DSBrowser™ - Cloud tab – Menu bar: How does it work?

From left to right:

- Community Icon  : click on this icon and the “Community” tab opens automatically. You can share all or part of the data you have stored on your Cloud with anyone you wish, groups or individuals (DSBrowser™ users).

- Metadata icon  : click on this icon and the list of Metadata that you have saved in your files, documents and internet links from your Cloud will appear in a pop-up window. The “Delete” button to the right of the icon will erase the list of all the elements from where it appears on your Cloud. The button “Add metadata” allows new metadata to be added. When consulting the details of a file, document or internet link, all the metadata and the values attributed to them will appear on the list (e.g. your user codes and passwords).

- Downloading icon  : click on this icon, the Finder system (Windows or Mac) on your computer will open automatically and show the “Downloads” file of your DSBrowser™ file.

- Parent File icon  : When you have selected an element (File, document, internet link) in the right side section of your Cloud, click on this icon and the right side section will show automatically the level of arborescence immediately above.

- The new file icon  : click on this icon: a pop-up window appears, into which you type the new file name which will show up in the arborescence of your Cloud.

- Cancel uploads in progress icon: click on this icon, all current downloads in progress will be canceled.

- Address bar: shows the level of current arborescence in the right side section of your Cloud.

- Search bar in your Cloud: this advanced search allows you to find all the documents, files and internet links in your Cloud. To use it, type in the object of your search into the search bar and then click on search. You can also search by typing in:

o A name

o An extension of a document or file: pdf, jpg, docx, xls, ppt etc.

The result of your search will appear in the right hand side of the Cloud.

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Using DSBrowser™ - Cloud tab – Space used and number of documents saved

At the bottom of the “Cloud” tab two indicators of capacity are shown in Gigaoctets (Go):

- Space used and number of documents in your Cloud.

- Space used on your computer or the USB device where your DSBrowser™ downloading directory is installed.

If you wish more storage space, click on the button “More Cloud space”: a Surf tab will take you automatically to the DSBrowser™ package subscription page. For every month you subscribe, you will be given extra Cloud space.

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Using DSBrowser™ - Cloud tab – Icons / identification of your documents, files and URL links

Elements such as files, documents and internet links which you store on the Cloud are represented by icons. Each family of elements correspond to a specific icon of a particular application.

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Using DSBrowser™ - Cloud tab – Introduce an action on a document, file or internet link

Right click on the element you are interested in (file, document or internet link). A pop-up window will open giving you a number of actions to choose from:

- Open: launches the opening of the selected element.

o The application which opens the document is selected in function of its extension by the computer system being used.

o For a pdf document, it is the DSBrowser™ pdf reader which will be used.

o When a document is opened, its content will appear.

o A new browser tab will open automatically when an internet link is opened.

- Create a favourite: Drags the internet link into the favourites section of the surf page.

- Delete: Deletes the selected element.

- Details: Displays the details of each selected element.

- Rename: Allows you to change the title of a selected element.

- Copy: produces a copy of any selected element.

- Download: Downloads a selected element to the “Downloads” file of the “DSBrowser™ directory on your computer or DSBrowser™USB device.

- Authorisations: Allows you to manage your share groups who have access to the elements stored on your Cloud as well as their authorisations to read or write.

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Using DSBrowser™ - Cloud tab – Share a file, document or internet link

Right click on a file, document or internet link and select “Authorisations” in the pop-up menu that appears. In the pop-up window you can choose who, in the share group, you give authorisation to read or write content in a file, document or internet link that you have selected.

You can create or change share groups using the “Community” tab by clicking on the icon situated on the left of the address bar. The “Community” tab opens two sections: on the left, share groups, and on the right, your contacts.

To create a share group in the “Community” tab:

- Click on the icon to add a contact. In the pop-up window that appears, type in the email address of your contact. If a DSBrowser™ license is not associated with this address (in other words, your contact is not a user of DSBrowser™), you will be told and asked if you want to invite your contact. If you choose to invite them, you can type in their address in a new pop-up window, which will appear automatically. DSBrowser™ will send them an invitation email indicating that you wish to share your documents and including a FREE DSBrowser™ download link.

- When your contact becomes a DSBrowser™ user and accepts your invitation, his email address will appear in the right hand side section of your “Community” tab.

- To share your documents, files and internet links with your contact, you have to add them to a share group. If you only wish one contact (one person), you must create a share group in which there is only one contact.

- Click on the icon to create a share group and give it a name. A pop-up window opens, from which you can select the contacts you wish to add to your group.

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Using DSBrowser™ - Cloud tab – Opening a file, document or internet link

Double click on a file, document or internet link, it will open automatically.

You can open a document even if Acrobat Reader is not installed on the computer you are using, because DSBrowser™ has its own pdf reader which opens in a specific tab as soon as you open a pdf document.

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Using DSBrowser™ - Cloud tab – Single or multiple selection of files, documents or internet links

To select a single element, click on the element with your mouse or pad. The element will display in white on a blue background.

To select several separate elements at the same time: click on the first element, then keeping the Ctrl button pressed down, click on the other elements one after the other.

To select several elements in a list at the same time, click on the first element, then, keeping the Shift touch pressed down, click on the last element. The whole list is selected.

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Using DSBrowser™ - Cloud tab – Consult the details of a file, document or internet link

Right click on the element you are interested in (file, document or internet file). In the pop-up window that appears, click on “Details”. The following information will appear:

- The name of the file, document or internet link you want to change.

- The access pathway in the arborescence of your Cloud.

- The size in thousands of octets (Mo)

- The type (ppt, pdf, xls, link etc.)

- The stamp date

o Date and hour of creation, name of the owner.

o Date and hour of last modification, name of the last person to modify the element.

The metadata and specified organization criteria can be added ad infinitum.

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Using DSBrowser™ - Cloud tab –Upload to the DSBrowser™ Cloud from your computer or USB device

Uploading to DSBrowser™ Cloud:

- Open the Finder window on your computer, then select one or more files or folders. You can, of course select folders within folders. There’s no limit.

- Drag your selection to the section on the right of your Cloud and drop it wherever you wish.

- The files are automatically uploaded and a loading bar indicates uploading progress.

- In case of multiple uploading, you can delete one separately without cancelling the others.

Each current download can be canceled independtly from the others.

uploading progress is shown in %, and the number of remaining uploads is shown in the lower-right of the cloud tab.

- During uploading, you can carry out other operations on DSBrowser™.

- The Folders you store on your Cloud will keep the same arborescence as they have on your computer. When the transfer of a complete arborescence including a folder containing files as well as sub-files, is carried out, the files and sub-files are automatically re-created.

- When you replace a document on your Cloud with a document which has the same name on your computer, a synchronization message will appear and ask you if you wish to replace the document with an updated version or keep a copy of the original document.

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Using DSBrowser™ - Cloud tab – Download from the DSBrowser™ Cloud to the DSBrowser™ download directory on your computer or USB device

Downloading from your DSBrowser™ Cloud”:

- Select the document in your Cloud you wish to download, then right click and select ”Download”.

- Downloading progress will appear in a download bar, which will also indicate the percentage downloading. For small files, the downloading is too fast and so no download bar will appear.

- To cancel a download in progress, right click and select “Cancel transfer”.

- When the download is finished, the Planet icon will turn briefly from blue to red. Click on it and the “Downloads” directory of your DSBroswer™ will open automatically using the Finder system in your computer.

- When the same document or file is downloaded a second time, DSBrowser™ will copy it and add an extension “x”. Value x will begin at 1 and so on.

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Using DSBrowser™ - Surf tab

The red “Surf” tab is always open in DSBrowser™. It is from this tab (and all the Surf tabs as a result) that you will carry out all your secure internet browsing.

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Using DSBrowser™ - Surf tab – Navigation bar: how does it work?

From left to right:

- Home icon , returns to navigation homepage, with thumbnail display of your favourite web sites.

- Left arrow , returns to previous page.

- Right arrow , advances to next page.

- Refresh icon , refreshes the internet page you are on.

- Plus icon , opens a new web browsing page.

- Address bar:

o Typing directly into the address bar and clicking on enter will automatically launch the web search engine.

o A blue padlock in the address bar followed by “https” indicates that all exchange on the sites you visit, is encrypted. By clicking on the blue padlock you can consult the security certificate of the site you are visiting.

o As you browse, the name of the website you are visiting will appear in the address bar.

o DSBrowser™ logo  : its colour shows the level of browsing security as you have defined it in the Dashboard. To change the level of security, click on the logo and you will gain immediate access to the box “My Navigation” in the Dashboard.

- Star icon , click on the icon and the website you are currently visiting will go automatically into your favourites as well as into your Cloud, once the name and directory has been validated.

- Instant secure erase icon , by clicking on this icon, you immediately delete the visual content of the page you are currently visiting as well as all the internet browsing data of that page.

- The download icon , click on the icon and the Download tab (green outline) will automatically open so you can see the progress of any downloads you are carrying out from visited websites.

- History icon , click on the icon and the History tab (orange outline) opens automatically so you can consult or, if you wish, delete any browsing history.

- Question mark icon , Help online.

- Metadata icon , click on the icon and a window displaying the metadata of the URL you are currently visiting will appear. Example: while visiting the website of your bank, clicking on the icone Metadata can allow you to access your user code and password.

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Using DSBrowser™ - Surf tab – Thumbnails of your favourite sites: how does it work?

The thumbnails of your favourite websites are displayed on each new browsing window. How to use them?

- Click on the thumbnail and the website will open automatically.

- Pass the cursor over the thumbnail and the name you have given to that favourite will show (the URL name or the personalised name you have given it).

- Click on the X situated upper left of the thumbnail and you can delete the thumbnail after confirmation. Deleting the thumbnail in the Surf tab does not delete it in the Cloud.

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Using DSBrowser™ - Surf tab – Browsing history

In each Surf tab, if you click on the icon , situated on the right of the address bar, the History tab will open automatically. There, you will find all the websites you have visited for the period of time you have previously specified.

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Using DSBrowser™ - Surf tab – Browser clever - Drag and drop your access code to a website instead of typing it in

To avoid having to type in your access codes each time you connect to your bank account or any other website requiring access codes:

- Add your access codes to the URL's metadata ("Details" of the URL, accessible from the Cloud tab with a right click on the URL, or from the Surf tab, by clicking on the metadata icon).

- When accessing the website, click on the 3 bars metadata icon, then select each code you need (e.g. login and password) and drag and drop it on the website page, where required.

Drag and drop is not possible with dynamic keypads.

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Using DSBrowser™ - Surf tab – Browse clever – How to avoid typing the letters asked by Google “captcha” to go on Youtube?

To avoid typing in the letters required by Google “captcha” to go on Youtube, follow the steps below:

- Go to the “Dashboard” tab of DSBrowser™, then deactivate the “Anonymous and Invisible” browsing.

- Go on the Youtube page that you wish to consult and save it under Favourites by clicking on the star on the right of the address bar.

- Go back to the “Dashboard” tab of DSBrowser and then activate the “Anonymous and Invisible” browsing.

- You now have direct access to Youtube by clicking on the Favourite or the URL link you have just saved in your Cloud.

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Using DSBrowser™ - Surf tab – Browse clever – The message “404 ERROR – Website not accessible” appears on your screen

The website you wish to visit does not respond and it is temporarily inaccessible. DSBrowser™ offers several browser options, which can be programmed in the Dashboard. Don’t hesitate to try them. If the problem persists, send us details at support@dsbrowser.com

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Using DSBrowser™ - Surf tab – Browse clever – What HTPP codes mean ?

HTTP codes and associated messages confuse you? Read the following explanations:

- 100 Continue

- 101 Switching Protocols

- 102 Processing

- 200 OK

- 201 Created

- 202 Accepted

- 203 Non-Authoritative Information

- 204 No Content

- 205 Reset Content

- 206 Partial Content

- 207 Multi-Status

- 210 Content Different

- 300 Multiple Choices

- 301 Moved Permanently

- 302 Moved Temporarily

- 303 See Other

- 304 Not Modified

- 305 Use Proxy

- 307 Temporary Redirect

- 308 Permanent Redirect

- 310 Too many Redirects

- 400 Bad Request

- 401 Unauthorized

- 402 Payment Required

- 403 Forbidden

- 404 Not Found

- 405 Method Not Allowed

- 406 Not Acceptable

- 407 Proxy Authentication Required

- 408 Request Time-out

- 409 Conflict

- 410 Gone

- 411 Length Required

- 412 Precondition Failed

- 413 Request Entity Too Large

- 414 Request-URI Too Long

- 415 Unsupported Media Type

- 416 Requested range unsatisfiable

- 417 Expectation failed

- 422 Unprocessable entity

- 423 Locked

- 424 Method failure

- 426 Upgrade Required

- 428 Precondition Required

- 429 Too Many Requests

- 431 Request Header Fields Too Large

- 449 Retry With

- 450 Blocked by Windows Parental Controls

- 456 Unrecoverable Error : Erreur fatale

:	Le client a fermé la connexion avant de

- 500 Internal Server Error

- 501 Not Implemented

- 502 Bad Gateway ou Proxy Error

- 503 Service Unavailable

- 504 Gateway Time-out

- 505 HTTP Version not supported

- 506 Variant also negociate

- 507 Insufficient storage

- 508 Loop detected

- 509 Bandwidth Limit Exceeded

- 510 Not extended

- 520 Web server is returning an unknown error

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Using DSBrowser™ - Surf tab – Browse clever - The website you want to visit is accessible but only a white or incomplete page appears on your screen

Some websites don’t accept the masking of browsers and will not display their content (ex. Canal +).

For a site that you know well you could deactivate the option “Hiding browser”. If you still don’t have access to the site, activate “Hiding browser” and choose the name of another browser in the dropdown menu “Mask as”.

Difficult access to certain sites could also arise from advertising blocking, which prove to be too restrictive. It might be better to deactivate the option “Ad blocking”.

In any event, if a website does not display correctly or does not allow you access to its content, you are better off changing the combination of browser options until you find the one that allows you access to the site you are visiting. To activate/deactivate the IP masking, browser masking and advertising blocking options, go to the “My Navigation” box in the Dashboard tab.

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Using DSBrowser™ - Surf tab – Browse clever – My Youtube video does not start

Click on the Refresh icon , and the video will begin immediately. If the video still does not begin:

- Go to the “Dashboard” tab

- Deactivate “Ad blocking”

- Return to the “Surf” tab and click on the refresh icon .

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Using DSBrowser™ - Surf tab – Browse clever – My video streaming does not work on any website (Microsoft Windows)

Video streaming might not work on certain Windows environments when the Flash plugin has not been installed. In this event, we recommend you download this plugin from the following address:

http://get.adobe.com/fr/flashplayer/

Once the plugin is installed, quit DSBrowser™ and restart. As of now, you will be able to watch video streaming.

In the event of a new installation in Windows, verify that all the codes are installed, if not, proceed to their installation. If the problem persists, do not hesitate to contact support@dsbrowser.com

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Using DSBrowser™ - History tab

You can open the “History” tab, recognisable by the orange outline, from the “Dashboard” tab, “My Navigation”, or by clicking on the icon situé à la droite de la barre d’adresse dans chaque onglet de Surf. situated on the right of the address bar in each Surf tab.

The URLs of all the sites you have visited are displayed in chronological order. By clicking on the small black arrow found on left of each browsing date, you can hide/display the section which shows the list of URL sites visited up to the specified date.

To select an URL (the address of a visited wesite), mouse over it and click once. To visit an URL again, click twice. The Right click opens a menu with which you can open, copy or delete the URL.

The two buttons situated bottom left of the tab allows you, with a simple click, to delete definitively the history of each selected URL or all together.

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Using DSBrowser™ - Downloads tab

You can open the “Downloads” tab, recognisable by its green outline, by clicking on the icon , situated to the right of the address bar in each Surf tab.

The files you have downloaded are displayed in chronological order. The level of downloading is shown by the % displayed on the progression bar.

By clicking on the icon , you gain access to the download directory using the Finder system of the computer you are using.

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Using DSBrowser™ - Community tab

From your “Community” tab, you can manage the sharing of your Cloud, which elements you wish to share and with whom.

You can open your “Community” tab, recognisable by its grey outline, from:

- “Dashboard” tab, “My Community” box, and clicking on the icon , “Manage your community”.

- “Cloud” tab, and clicking on the icon , situated on the left of the address bar.

The “Community” tab is made up of two sections, on the left, share groups / on the right, your contacts.

Using DSBrowser™ - Community tab – Share all or part of your Cloud with your contacts

How to create a share group in the “Community” tab:

- Click on the icon to add a contact. In the pop-up window that appears, type in the email address of your contact. If a DSBrowser™ license is not associated with this address (in other words, your contact is not a user of DSBrowser™), you will be told and asked if you want to invite your contact. If you choose to invite them, you can type in their address in a new pop-up window which will appear automatically. DSBrowser™ will send them an invitation email indicating that you wish to share your documents and including a FREE DSBrowser™ download link.

- When your contact accepts your invitation, his email address will appear in the right handside section of your “Community” tab.

- To share your documents, folders and internet links with your contact, you have to add them to a share group. If you only wish one contact (one person), you must create a share group in which there is only one contact.

- Click on the icon to create a share group and give it a name. A pop-up window opens, from which you can select the contacts you wish to add to your group.You have now created a share group. You can now choose in the “Cloud” tab which files, documents, internet links you wish to share with this group.In the “Cloud” tab, right click on a folder, document or internet link and in the pop-up menu that appears, select “Authorisations”. A pop-up window will open: you can choose which group is authorised to read or write in the folder, document or internet link you have selected.